2020 Covid-19 Event Cancellation
Last updated 28 August 2020
The 2020 FNB Wines2Whales has been cancelled due to Covid-19.
This page outlines how this cancellation affects our 2020 riders and answers some FAQ’s on the matter.
Over recent weeks we have remained positive and worked towards being able to deliver the FNB Wines2Whales Switchback, as scheduled, on 30 October to 8 November 2020.
Our commitment has always been to deliver a truly memorable race experience that is safe and filled with awesome vibes. Unfortunately, due to reasons related to the ongoing COVID-19 pandemic, including the uncertainty over the duration and extent of government restrictions concerning mass gatherings and sport events, we regret to advise that the FNB Wines2Whales cannot take place as planned in 2020.
2020 Entry Roll–over
- All confirmed entries and paid optional extras will automatically roll–over into the 2021 FNB Wines2Whales which takes place from 29 October – 7 November 2021.
- Entries will be for the same race as in 2020, i.e. Chardonnay, Pinotage and Shiraz respectively, unless otherwise requested.
- Teams that still have outstanding payments on the payment plan can continue this payment plan for 2021.
- Riders who purchased merchandise online through click & collect can either arrange for collection at our Cape Town event office or have the items couriered to them – please contact merchandise@wines2whales.com. The same applies to riders who won an FNB W2W duffel bag.
- For any additional event services not purchased through FNB W2W, the roll–over or cancellation will be managed by the respective service providers, from whom the services were purchased. Please contact them directly.
- For 2020 riders our 2020 standard terms & conditions remain identical for 2021, this means that 2020 riders who wish to cancel their entry anytime before 31 August 2021 are eligible for a 75% refund.
Provisional 2021 Dates:
Chardonnay: 29 – 31 October 2021
Pinotage: 1 – 3 November 2021
Shiraz: 5 – 7 November 2021
The 2021 FNB Wines2Whales Switchback
Entries to the 2021 FNB Wines2Whales Switchback are expected to open on 14 February at 09h00 GMT (+2).
Frequently Asked Questions
1. Will I be required to pay any additional fees for my 2021 entry?
No, your entry including any upgrades and optional extras that you paid for will all roll-over into 2021.
2. There is an entry fee balance outstanding on our team entry. How long do we have to complete the payment?
We will transfer the full amount paid into 2021 and you can continue your payment plan as reflected in your rider profile.
3. I have purchased optional extras. What will happen to these?
All optional extras purchased through FNB Wines2Whales will automatically be rolled over with your team entry to 2021, this includes your CSA Day License. Tree donations will be used for planting trees along the route this year.
4. What happens if I want to keep my entry but cancel any of my optional extras?
As per our standard T&Cs, a 15% cancellation fee applies.
5. I have unpaid optional extras, how do I secure them for 2021?
You can log into your rider profile and complete the purchase online.
6. Can I change the event that I am registered for, i.e. change from Chardonnay into Shiraz?
Yes, subject to availability. Please contact registration@wines2whales.com.
7. Do I receive a confirmation for my 2021 entry?
No confirmation required! You can log into your rider profile and will see your entry and order history reflected there.
8. I would like an invoice for my entry.
Please email registration@wines2whales.com with your respective invoice details to request an invoice.
9. What happens if my team can no longer participate in 2021?
If riders wish to cancel their 2021 entry and request a refund, our standard terms and conditions apply. Alternatively, you can find another team to take over your entry and perform a double rider substitution.
10. Can I sell my 2021 entry?
Yes, riders can sell their 2021 team entry and do a double rider substitution.
11. What if I want to ride with a different partner?
Riders can perform a rider substitution which can be done in their online profile.
12. Will the 2021 FNB Wines2Whales route remain the same as 2020?
2021 will be the inaugural Switchback, i.e. starting in Hermanus and finishing at Lourensford as was planned for 2020. The Cape Trails team together with the support of our incredible landowners, will continue building the spectacular trails the FNB Wines2Whales is famous for, so you can look forward to even more amazing singletrack!
13. What will the 2021 FNB Wines2Whales event dates be?
The provisional 2021 dates are:
- Chardonnay: 29-31 October
- Pinotage: 1-3 November
- Shiraz: 5-7 November
Involve
Race Office
registration@wines2whales.com
+27 21 422 0331
